Booking Policy

At Mama Bear Herbal Clinic, we are committed to providing a seamless and professional booking experience for all our customers. This section outlines the terms and conditions related to bookings:

 

• Booking Changes:

We understand that plans can change. If you need to reschedule, please contact us at least 24 hours before your scheduled session.

• Cancellations and No-Shows:

Cancellations made within 24 hours of the session or failure to attend a scheduled appointment (no-shows) are not eligible for a refund.

• Eligibility for Room Bookings:

Our consultation room is exclusively available to members of our Practitioner Circle. To qualify for booking privileges, practitioners must provide proof of qualifications and valid insurance. These documents may be requested at any time to ensure compliance with our policies.

• Your Responsibility:

By making a booking, you agree to adhere to these policies and provide any required documentation promptly when requested. The therapy room must be emptied and cleared promptly at the end of your booking to ensure it is ready for the next client. By making a booking, you agree to adhere to this policy, as well as all other terms outlined, and provide any required documentation promptly when requested.

​

For any questions or concerns about bookings, feel free to contact us at hello@mamabearherbal.clinic.