Terms & Conditions

Welcome to Mama Bear Herbal Clinic! Our terms and conditions govern your use of our website and purchase of goods:

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• Purchase and Payment: Customers must provide complete and accurate payment information for each order. We accept various payment methods, detailed at checkout.

• Product Information: We strive to ensure that all product information is accurate, complete, and up-to-date. However, occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability.

• Concession Policy: Mama Bear Herbal Clinic offers a 10% discount on consultations and prescriptions to eligible individuals as part of our commitment to accessible healthcare. This discount applies to those on income support, jobseekers allowance, tax credits, or pension credit. Individuals experiencing financial difficulty who discuss their circumstances with us before booking. Proof of eligibility may be required. This concession is subject to review and approval on a case-by-case basis.

• Shipping and Delivery: Details on shipping methods, costs, and delivery times are available on our Shipping Policy page.

• Returns and Refunds: Please refer to our Refund Policy for detailed information on options and procedures for returning goods, requesting exchanges, and obtaining refunds.

• Intellectual Property: All content on this site, including texts, graphics, logos, images, and software, is the property of Mama Bear Herbal Clinic and is protected by international copyright and trademark laws.

• Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By using our website, you agree to be bound by these terms.